Refund policy
At Pixelated83, we stand behind the quality of every product we sell.
What We Cover
- ✅ Damaged or defective items — contact us within 30 days of delivery with a clear photo and we will send a free replacement
- ✅ Wrong item received — we will fix it immediately at no cost to you
- ✅ Lost in transit — report within 30 days of estimated delivery date and we will resolve it
What We Don't Cover
- ❌ Returns for change of mind
- ❌ Wrong size ordered — please check our size guide carefully before ordering as all products are made to order
- ❌ Damage caused by misuse or improper washing
How to Claim
Email us at pixelated83.info@gmail.com with:
- Your order number
- A clear photo of the issue
- Brief description of the problem
We will respond within 1–2 business days.
Our Promise
Every product at Pixelated83 is made especially for you. If something goes wrong on our end, we will always make it right. 🎯